:root{--primary-color: #00539f;--primary-hover-color: #00427f;--secondary-color: #8cc63f;--background-color: #f8f9fa;--widget-background: #ffffff;--text-primary: #212529;--text-secondary: #6c757d;--border-color: #dee2e6;--user-message-bg: #e7f1ff;--bot-message-bg: #f1f3f5;--font-family: "Open Sans", sans-serif;--shadow: 0 10px 15px -3px rgb(0 0 0 / .1), 0 4px 6px -4px rgb(0 0 0 / .1)}body{font-family:var(--font-family);background-color:var(--background-color);margin:0;color:var(--text-primary)}#root{position:relative;z-index:1000}.chat-fab{position:fixed;bottom:20px;right:20px;background-color:var(--primary-color);color:#fff;width:60px;height:60px;border-radius:50%;border:none;display:flex;align-items:center;justify-content:center;cursor:pointer;box-shadow:var(--shadow);transition:transform .2s ease-in-out,background-color .2s}.chat-fab:hover{background-color:var(--primary-hover-color);transform:scale(1.1)}.chat-fab svg{width:32px;height:32px;transition:opacity .2s,transform .2s}.chat-fab .icon-open{opacity:1;transform:scale(1)}.chat-fab .icon-close{opacity:0;transform:scale(0);position:absolute}.chat-fab.open .icon-open{opacity:0;transform:scale(0)}.chat-fab.open .icon-close{opacity:1;transform:scale(1)}.chat-widget-container.closed{transform:scale(.5) translate(100px,100px);opacity:0;pointer-events:none}.chat-widget{position:fixed;bottom:90px;right:20px;width:400px;max-width:90vw;height:600px;max-height:80vh;background-color:var(--widget-background);border-radius:16px;box-shadow:var(--shadow);display:flex;flex-direction:column;overflow:hidden;transform-origin:bottom right;transition:transform .3s cubic-bezier(.16,1,.3,1),opacity .3s ease}.chat-header{padding:1rem 1.25rem;background-color:var(--primary-color);color:#fff;display:flex;justify-content:space-between;align-items:center;flex-shrink:0}.chat-header h3{margin:0;font-size:1.1rem;font-weight:600}.header-buttons{display:flex;gap:8px}.header-btn{background:none;border:none;color:#fff;cursor:pointer;padding:4px;border-radius:50%;display:flex;align-items:center;justify-content:center;transition:background-color .2s}.header-btn:hover{background-color:#fff3}.header-btn svg{width:20px;height:20px}.chat-body{flex-grow:1;display:flex;flex-direction:column;overflow:hidden;position:relative}.initial-view,.summary-view,.needs-file-view,.inactivity-view,.form-view,.analytics-view{padding:2rem;text-align:center;color:var(--text-secondary);display:flex;flex-direction:column;justify-content:center;align-items:center;flex-grow:1;gap:1rem}.initial-view h4,.summary-view h4,.needs-file-view h4,.inactivity-view h4,.form-view h4,.analytics-view h4{color:var(--text-primary);margin-bottom:0}.initial-view p,.needs-file-view p,.inactivity-view p,.form-view p{font-size:.875rem;line-height:1.5;margin-bottom:1rem;max-width:300px}.audience-buttons,.inactivity-buttons{display:flex;flex-direction:column;gap:.75rem;width:100%;max-width:250px}.audience-btn{padding:.75rem 1rem;border:1px solid var(--primary-color);background-color:#fff;color:var(--primary-color);border-radius:8px;cursor:pointer;font-size:1rem;font-weight:500;transition:background-color .2s,color .2s}.audience-btn:hover{background-color:var(--primary-color);color:#fff}.form-view form{display:flex;flex-direction:column;gap:1rem;width:100%;max-width:300px}.form-view input{padding:.75rem;border:1px solid var(--border-color);border-radius:8px;font-size:1rem;font-family:var(--font-family)}.form-view input:focus{outline:none;border-color:var(--primary-color);box-shadow:0 0 0 2px #00539f33}.form-view button.audience-btn{border:none;background-color:var(--primary-color);color:#fff}.form-view button.audience-btn:disabled{background-color:#a0c7e8;cursor:not-allowed}.message-list{flex-grow:1;overflow-y:auto;padding:1rem;display:flex;flex-direction:column;gap:.75rem}.message-bubble{padding:.75rem 1rem;border-radius:12px;max-width:80%;line-height:1.5;word-wrap:break-word}.message-bubble.user{background-color:var(--user-message-bg);color:var(--text-primary);align-self:flex-end;border-bottom-right-radius:4px}.message-bubble.bot{background-color:var(--bot-message-bg);color:var(--text-primary);align-self:flex-start;border-bottom-left-radius:4px}.loading-indicator{display:flex;align-items:center;gap:5px}.loading-indicator .dot{width:8px;height:8px;background-color:var(--text-secondary);border-radius:50%;animation:bounce 1.4s infinite ease-in-out both}.loading-indicator .dot:nth-child(1){animation-delay:-.32s}.loading-indicator .dot:nth-child(2){animation-delay:-.16s}@keyframes bounce{0%,80%,to{transform:scale(0)}40%{transform:scale(1)}}.chat-input-area{padding:1rem;border-top:1px solid var(--border-color);background-color:var(--widget-background);flex-shrink:0}.chat-input-form{display:flex;align-items:center;gap:.5rem}.chat-input{flex-grow:1;padding:.75rem;border:1px solid var(--border-color);border-radius:8px;font-size:1rem;font-family:var(--font-family);resize:none}.chat-input:focus{outline:none;border-color:var(--primary-color);box-shadow:0 0 0 2px #00539f33}.send-btn{background-color:var(--primary-color);color:#fff;border:none;border-radius:8px;padding:.75rem;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:background-color .2s;flex-shrink:0}.send-btn:hover{background-color:var(--primary-hover-color)}.send-btn:disabled{background-color:#a5b4fc;cursor:not-allowed}.send-btn svg{width:20px;height:20px}.summary-stat{margin-bottom:1rem;font-size:1.1rem}.summary-stat span{font-weight:700;color:var(--primary-color)}.post-interaction-options{display:flex;gap:8px;justify-content:center;align-items:center;flex-wrap:wrap}.option-btn{padding:.5rem 1rem;font-size:.875rem;border:1px solid var(--primary-color);background-color:transparent;color:var(--primary-color);border-radius:20px;cursor:pointer;transition:all .2s}.option-btn:hover{background-color:var(--primary-color);color:#fff}.email-prompt-form{display:flex;gap:8px;width:100%}.email-prompt-form input{flex-grow:1;padding:.75rem;border:1px solid var(--border-color);border-radius:8px;font-size:.9rem}.email-prompt-form .send-btn{padding:.5rem 1rem}.email-prompt-form .cancel-btn{padding:.5rem 1rem;background:transparent;border:1px solid var(--text-secondary);color:var(--text-secondary);border-radius:8px;cursor:pointer}.email-sent-confirmation{font-size:.8rem;color:var(--secondary-color);width:100%;text-align:center;margin:-.5rem 0 .5rem}